Frequently Asked Questions
Have a question? This is the place to be
Have a look below at some of the FAQs we’re regularly asked and hopefully you’ll find the answers you’re looking for. If not, then don’t fear, just drop us a message and we’ll get back to you within 48 hours.
All you need to know
4, our Motorhomes are 4 berth.
We do anticipate minor breakages – we just ask that you let us know before you get back to base so we have time to organise replacement items for our future customers. Other damages may be deducted from your deposit payment.
We do offer the option of an excess damage waiver which covers you in the event of damage to more expensive equipment on or inside the motorhome.
Talk to our team about any concerns you may have.
If you’re concerned about timings, talk to us and we can advise on typical trip details and timings, help you plan your trip and advise on the mileage you can expect to cover, dependent on your preferences.
Late return charges do apply.
Our motorhomes are available for collection between 2pm and 4pm and must arrive at least 1 hour prior to depot closing.
They must be returned between 9am and 10.30am and must arrive at least 1 hour prior to depot closing.
Late returns incur a surcharge of £50/hour or part thereof for the first three hours.
If these times don’t work for you please speak to us at the time of booking and we can see how we can help.
Yes – we welcome your four legged friends. Talk to us about your requirements when you book.
Max of 2 dogs per booking & £50 per dog.
Our motorhomes are available for collection between 15.00hrs and 17.00hrs.
They must be returned on the day of departure between 10.00hrs and 10.30hrs.
Timings outside these hours may be available, but will be subject to an additional fee.
Late returns incur a surcharge of £50/hour or part thereof for the first three hours.
Any vehicle returned later than 13.30hrs will result in a fine equalling the balance of the security deposit.
Our motorhomes are available for collection between 3:00pm and 5:00pm.
Standard return times are between 9:00am and 10:30am.
Timings outside these hours may be available, but will be subject to an additional fee.
Late returns incur a surcharge of £50/hour or part thereof for the first three hours.
Any vehicle returned later than 13.30hrs will result in a fine equalling the balance of the security deposit.
No – the country is your oyster! Although we always recommend that you have an itinerary and make the most of the beautiful countryside you will pass through. Take a look at our suggested itineraries and favourite places.
We can insure drivers between over the age of 30 who have help a full valid license for more than 3 years.
You can have up to 2 drivers per vehicle, your first driver is included in your rental cost, fees apply for each additional driver.
All drivers must be present to collect the Motorhome.
If you cancel within 24 hours of booking there will be a £25 admin fee.
More than 6 weeks before collection: 25% of the total hire cost is non refundable.
6 weeks - 2 weeks before collection 50% of the total hire charge is non refundable.
2 weeks - No show 100% of the total hire charge is non refundable.
View up to date details of Gilbuc Adventures motorhome hire cost.
A Security deposit of £1,000.00 (£1,500.00 if taking a pet, going to a festival or large groups) is payable on collection of the motorhome on a credit or debit card.
The card holder must be present at the office and should have a phone/device which is linked to your banking app that will allow confirmation of the hold transaction.
Bedding & towels are NOT included in the motorhomes as standard although we do hire sets. A double set can be hired for £50.00 per set which includes duvet, sheet, 2 pillows and 2 towels.
Bike rack holds 4 bikes.
Get In Touch
Anything you’d like to know about the details of a motorhome holiday and how it could work for you?
Just drop us an email with your phone number and one of our team will give you a call. Looking forward to chatting!
